All items are shipped via the United States Postal Service (USPS).
At this time, due to COVID-19, orders are shipped 5-7 business days.
Federal law requires all international packages to be marked as merchandise and the correct value of the package declared. Customs forms will not be adjusted to display "gift" or lower amount to avoid these fees. Shipping is automated.
If a package is returned to due to an incorrect shipping address provided by a customer, the customer will be responsible for the return shipping cost as well as the redelivery cost. We are not responsible for packages delivered incorrectly or lost due to incorrect shipping information provided by a customer.
Intenational Shipping: Customs
Lost or Damaged Items
Should your item not make it to its final destination for whatever reason and has not been marked as delivered by the USPS, we will replace your item with signature confirmation of receipt or issue a refund. Please allow up to 2 weeks to ensure item's delivery.
Refunds will not be issued for items which have been marked as delivered. Please contact USPS to locate the parcel with the tracking number provided.
Items that are damaged in transit will be replaced, provided you contact us within 3 days of receipt to arrange for a return shipping label.